Privacy Policy

1. Scope

This policy governs the processing of personal data collected through www.mindedfactory.com, including contact forms, professional emails initiated via the Website, and technical data generated when browsing. It does not apply to third-party websites that may be linked from the Website.

2. Data we collect

• Contact data: name, email, phone number, company, role.
• Project data: briefs, references, locations, dates, budget ranges, deliverables, and production requirements you choose to share.
• Communication data: messages submitted via forms or email.
• Technical data: device/browser data, logs, and cookie/analytics data (see Cookies).

3. Purposes

We process personal data to:

• Respond to enquiries and requests.
• Prepare proposals, budgets, and production planning documentation.
• Provide and manage audiovisual/cinematic advertising production services (including coordination of suppliers and deliverables).
• Maintain business communications with clients, agencies, and partners.
• Improve Website performance, security, and user experience.
• Send service updates where permitted by law and subject to opt-out mechanisms.

4. Lawful bases

• Consent: when you submit a form or accept non-essential cookies.
• Pre-contractual measures / contract: to prepare or deliver requested services.
• Legitimate interests: security, fraud prevention, and service improvement (where applicable).
• Legal obligations: accounting, tax, and regulatory duties when applicable.

5. Sharing & processors

We do not sell personal data. We may share data with trusted service providers (processors) that help us operate the Website and deliver services (e.g., hosting, analytics, email delivery, embedded media, security). These providers process data under contract and only on our documented instructions.

6. Retention

• Enquiries: for as long as necessary to respond and follow up, then for reasonable business records.
• Client/partner relationships: for the duration of the relationship and thereafter for applicable limitation periods.
• Technical data: according to logs and cookie lifetimes (see Cookies).

7. Your rights

You may request access, rectification, erasure, restriction, portability, or object to processing, and you may withdraw consent at any time where consent is the lawful basis. To exercise rights, email barcelona@mindedfactory.com with the subject “Data Protection”, and include information necessary to verify your identity.

You also have the right to lodge a complaint with the competent data protection authority.

8. Security

We apply appropriate technical and organisational measures to protect personal data against unauthorised access, alteration, loss, or disclosure, taking into account the nature of the data and the risks involved.

9. Cookies

We use cookies and similar technologies to enable core functionality and to analyse and improve performance. For details and cookie categories, see our Cookie Policy.

10. Children

The Website is intended for business and professional use and is not directed to children. If you believe a minor has provided personal data through the Website, please contact barcelona@mindedfactory.com.

11. Changes

We may update this Privacy Policy to reflect legal or operational changes. The “Effective date” at the top indicates when this version applies.